Effective November 12, 2026

Terms & Conditions

These terms explain how you may use the Solenne Atelier website at https://drmalot.com/ and what it means to send an inquiry. Solenne Atelier provides makeup for weddings, proms, events, portraits, and lessons in the United States, including West Des Moines, Iowa.

Acceptance of terms

By using the site, you agree to these terms. If you do not agree, do not use the form. Sending an inquiry is optional.

About the website

The pages describe makeup services and how to ask about a date. The site is not a contract, a quote, or a checkout. The business address is 2037 Grand Ave, West Des Moines, IA 50265, United States. Include the venue in your request.

Makeup services

Service pages describe bridal, prom, event, photoshoot, natural, soft glam, and lesson makeup, and how to prepare. A look in a picture is a reference for finish and light. It is not a promise that the same products and timing will be used for you.

Nothing on the site is medical, dermatological, or cosmetic-procedure advice. Makeup can irritate skin or eyes. If you have a reaction, stop and speak with a qualified clinician. The studio does not diagnose allergies from a website form.

Service inquiries

The contact form asks for your name, email, the service you are asking about, and a message. Phone and a preferred date are optional. You must check the box that says the inquiry may be stored. The server checks those fields again. A hidden field catches automated spam. If it is filled in, the message is rejected and is not saved.

When a message is saved, the page shows a reference code that starts with MS-. That code means the request was stored. It is not a confirmed appointment, a hold on a time, or a receipt for payment.

There is no payment form, no card field, and no deposit button on this website. Do not send card numbers, bank details, government ID numbers, or medical records in the message.

Appointments and confirmation

Send the date you want and the venue. The studio confirms the time and the price with you. The appointment is the one named in that confirmation, not the moment the form is saved.

Pricing and estimates

Prices are not listed on the site. A quote reflects the hours, travel, whether a trial is included, and how many people are included. The price you can rely on is the one the studio confirms for your date. The pages do not state a deposit, a payment schedule, or a refund amount, because the website does not collect payment.

Changes and cancellations

The website does not publish a cancellation fee or a rescheduling rule. Any change, cancellation, deposit, or refund term is the one the studio states when it confirms your appointment. Until that confirmation exists, there is no booking to cancel on this site.

Customer responsibilities

You are responsible for the accuracy of what you send. If you are writing for someone else, say so. Parents or guardians asking about prom makeup or a lesson for a teenager should say who the makeup is for. The form does not ask for a date of birth, and the site is not directed at children under 13.

Tell the studio about a product that has bothered your eyes or skin, contacts, glasses in the photographs, and the setting. Bring the information the service page asks for, such as the dress, the headcount, or the call time.

Intellectual property

The text, layout, and code of this website are owned by the operator of Solenne Atelier unless a page says otherwise. You may share a link. You may not republish the pages, the design, or the form as your own service.

Trademarks and product names that appear in ordinary English belong to their owners. The site does not sell those products and does not claim a sponsorship. Do not register domains, social accounts, or advertising around the Solenne Atelier name as if you were the studio.

Third-party images and content

Photographs on this site are reference images for proportion, light, and finish. They include photographs made available under the Unsplash License. They are not photographs of the studio’s clients, and they are not a portfolio of completed appointments. You may not download them and use them in your own advertising, social posts, or portfolio.

Website availability

The studio may change, pause, or remove pages. A saved inquiry remains in the private database as described in the privacy policy, subject to retention and to a deletion request. The site does not promise that every page will be available at every moment.

External links

A link to another website is not an endorsement, and Solenne Atelier is not responsible for that site’s content.

Limitation of liability

To the extent the law allows, the operator is not liable for decisions you make only from these pages before the studio has confirmed your appointment, including travel, a dress, or a photographer. The operator is not liable for lost profits or indirect damages arising from use of the website, again only to the extent the law allows.

Some states do not allow certain limitations, and those states keep the rights they do not allow a website to waive. Nothing here limits liability that a statute says cannot be limited, or a promise the studio later makes to you in a direct confirmation.

Makeup results vary with skin, products, weather, photography, and the time between application and the event. The site does not guarantee a particular photograph, a reaction-free face, or a look that matches a reference image exactly.

Governing law

These terms are written for visitors in the United States. Iowa law governs them, except where a federal law or another state rule says a consumer term cannot be waived. Disputes about a confirmed appointment follow the confirmation the studio sent you.

Changes to these terms

The operator may update these terms when the site or the form changes. The date at the top will change. The new terms apply to use of the site after that date. Payment and cancellation terms for a particular appointment are the ones in the studio’s confirmation for that appointment.

Contact information

Solenne Atelier. The business address is 2037 Grand Ave, West Des Moines, IA 50265, United States. Include the venue in your request. Send a privacy request through the contact form and choose “Privacy request.” Include the reference code and the same email address used on the inquiry. For a question about a request you already sent, include the reference code.